Senior Membership and Events Manager Job Description

Department: Development

Reports To: Director of Development

Position Purpose:

Northern Stage seeks a development professional to join the company’s Development team as Membership and Events Manager. This position manages the successful operation of a robust Director’s Circle and Producer’s Club membership and Annual Giving program (both unrestricted and restricted) including the cultivation, solicitation, and stewardship of donors of up to the $10,000 level, while also providing support to the Director of Development. 

Required Qualifications: 

• At least three years of development experience, with a proven track record in managing a membership program and annual giving
• Experience managing projects from inception to successful and timely completion
• Knowledge of CRM database systems in a performing arts non-profit and proficiency in Google Workspace (Gmail, Google Drive, Google Docs, Google Forms)
• Ability to work collaboratively with internal and external stakeholders, including colleagues, Board and Committee members, and volunteers
• Excellent written and verbal communication skills
• Strong organizational skills combined with individual initiative
• Strong analytical and planning skills
• Ability to handle sensitive and confidential matters with appropriate discretion

Key Accountabilities:

• Manage and oversee the daily operations of the Director’s Circle and Producer’s Club Programs, including written and telephone correspondence and benefit fulfillment
• Oversee the strategy, materials, and implementation for (bi-annual) annual appeal and donor memberships/renewals, including the management of the annual membership renewal process 
• Administer all Director’s Circle member benefits, including organizing and managing all member events and rehearsals in collaboration with the Development and Campaign Manager, Director of Production, and Artistic team
• Manage and oversee all development events as they relate to donor qualification, cultivation, and stewardship
• Build and maintain relationships with donors and prospects through outreach, attending events, benefit fulfillment, and ensuring an excellent donor experience
• Increase awareness of the Director’s Circle and Producer’s Club membership Programs through coordinated marketing efforts
• Serve as primary liaison between Development and Marketing for web content, including maintaining donor benefit listings, ensuring proper donor recognition, and verifying ticket purchase paths
• Be proactive in suggesting ways to grow and improve the membership programs at Northern Stage
• Support a higher-level strategy for creating a robust donor pipeline that supports future fundraising goals. Identify prospects who are ready to move to the next level of giving
• Performs other duties as assigned

Compensation is $55,000-$64,000 annually, based on experience. This is a full-time, salaried position beginning ASAP. Some evening and weekend work is required. Benefits include PTO, opt-in 403(b), Dental, Vision, Accident, and Life Insurance. Housing is available for lease through Northern Stage.

HOW TO APPLY

Please submit a cover letter, resume, 3 professional references and 2 writing samples in PDF format to Robin Caissie, Director of Development, via Submittable.

We believe the most important and impactful art is made when we consider and commit to inclusion, diversity, equity and access both on and off of our stage. We highly encourage folks who are Black, Native or Indigenous, People of Color, Queer or Trans, Poor or Working Class, Disabled, Young, Elderly, and/or who speak English as a second language to apply. To learn more about Northern Stage, please visit our website: www.northernstage.org. No phone calls please.

Director of Sales & Marketing

Northern Stage’s Director of Sales & Marketing is an essential member of the leadership of an energized, professional regional theater company with a mission of changing lives, one story at a time. The position is responsible for developing strategy and implementing annual campaigns with the goal of building the company’s audience, brand, and earned income potential. 

The Director of Sales & Marketing oversees all activities of the five-person Sales & Marketing Department, which is responsible for generating 35-45% of the company’s annual income (approx $1.5M for the upcoming fiscal year) through subscription and single ticket campaigns, education program registrations and ticket sales, student matinee initiatives, playbill ad sales, press relations, graphic and video presentations, advertising placement, community outreach/engagement, and public communications. 

This individual will be a bridge builder who creates accessible pathways to audiences that have not otherwise been represented, with the goal of radical inclusion in all marketing materials, social media platforms, and press strategies. Reporting to the Managing Director and working closely with the Producing Artistic Director and senior leadership team, the Director of Sales & Marketing will also be instrumental in supporting the theater’s work in all areas of inclusion and anti-racism.

Primary responsibilities

• Develop and execute comprehensive short- and long-term institutional marketing plans, including campaigns for main stage and student productions, public events, education programs, subscription sales, school matinees, access initiatives, fundraising campaigns, and the institutional brand.  
• Lead and provide guidance to box office, front of house, and marketing staff members (four direct reports). Manage relationships with volunteers, house managers, and external contractors.
• Oversee daily operations of the Sales & Marketing department, including excellent and front-footed customer service, weekly financial reporting, regular tracking of progress against budgets, accuracy and efficiency of PatronManager CRM database, and maintenance of marketing archives. 
• Ensure consistent branding and messaging – written, verbal, and visual. This includes website, email correspondence, direct mailings, brochures, playbills, videos, print materials, social media, etc.
• Empower others to do great work and personally model behaviors that promote excellence, responsibility, and innovation. Serve as active leader on theater’s Senior Management Team.
• Create the annual Sales & Marketing budget, and monitor and manage budgeted expenses to ensure achievement of earned income goals and related activities.
• Maintain consistent and positive relations with the press. Grow media exposure and reach. Oversee pitching and communication of all news, stories, press releases, etc. 
• Manage and inspire Board ambassadorship efforts in conjunction with the Development team. 

Qualifications Desired:

The ideal candidate will be a strategic, collaborative, creative leader with at least 5 years of arts marketing experience (theater strongly preferred), including direct ticket sales and campaign management experience. This should include at least 2 years managing direct reports, and/or external vendors and consultants. This individual will bring an understanding of not-for-profit structure, an ability to advocate for marketing initiatives, and a comfort engaging and collaborating with artists in support of their work. Excellent writing/communication skills are required, and design experience is a plus.

This is a full time position. Standard work days are Monday – Friday, 9:00am-5:00pm, but the Director of Sales & Marketing will be expected to occasionally work evenings/weekends to attend/host Northern Stage performances.

Compensation: $58,000-70,000 annual (exempt), commensurate with experience, plus health, dental and vision benefits, opt-in 403(b), paid time off, and other benefits. Subsidized housing is available for lease through Northern Stage. Relocation assistance will be provided if the successful candidate is non-local.

Ideal start date of May 8, 2023.

To apply, please submit a cover letter, resume, and two marketing writing samples in PDF format to Managing Director Jason Smoller via SUBMITTABLE. All inquiries and materials will be confidential.

We believe the most important and impactful art is made when we consider and commit to inclusion, diversity, equity, and access both on and off of our stage. We highly encourage folks who are Black, Native or Indigenous, People of Color, Queer or Trans, Poor or Working Class, Disabled, Young, Elderly, and/or who speak English as a second language to apply. To learn more about Northern Stage, please visit our website:www.northernstage.org

Director of Individual Giving

Northern Stage, a dynamic LORT-D professional theater with a budget of $4 million in White River Junction, Vermont, seeks a Director of Individual Giving as we continue to build our Development Department. This position will be responsible for a portfolio of donors capable of making annual gifts of $5,000+.

Northern Stage actively engages audiences with world-class productions and extensive educational and outreach programs and serves more than 50,000 community members each year. Founded in 1997, Northern Stage has since become the preeminent year-round theater company in the region, offering professional productions of world premieres, classics, and musicals.

The Director of Individual Giving is a vital member of the four-person Development team. This individual will be an enthusiastic, innovative, and entrepreneurial fundraiser who will help build out individual giving programs that deeply engage donors in our mission and the work we produce. Reporting to the Director of Development, the Director of Individual Giving will play a key role in the ongoing Act II Capital Campaign. This individual will be a creative thinker, a proactive communicator, and an eager collaborator, and will be an important senior voice in the company’s external affairs strategy.

Primary Responsibilities

• With the direction of the Director of Development, develop and implement comprehensive qualification, cultivation, solicitation, and stewardship strategies for 75-100 Individual prospects, including corporate partners. 
• Secure major gifts at the $5,000-$50,000 level with the goal of raising $500,000 annually. 
• Qualify identified prospects through individual visits, adding individuals to the overall pipeline. 
• Promote maximum involvement with and giving to Northern Stage, including campaign, annual, and planned gifts from identified portfolio of prospects. 
• Devise individualized involvement/engagement strategies for all prospects using “top-down” approach to ensure that highest rated prospects receive the most attention. 
• Schedule appointments and oversee the preparation of necessary materials, including campaign documents and funding proposals for all assigned prospects. 
• Identify prospects to participate in specific Northern Stage events, committees, or other programs that promote the cultivation process. 
• Plan and oversee occasional development events of varying scale. 
• Ensure stewardship is provided to donors on existing endowment and current-use funds. 

Qualifications Desired

The ideal candidate will have three years or more of experience in a Development office, preferably with experience soliciting and closing gifts of $5,000 or more. This candidate will be able to set strategic goals and see them through to timely completion, and will have a demonstrated record of meeting fundraising deadlines and metrics. This individual will have excellent written and verbal communication skills and will be able to handle sensitive and confidential matters with appropriate discretion. The candidate will possess strong organizational skills and individual initiative, as well as strong analytical and planning skills.

Compensation: $57,000-67,000 annual (exempt), commensurate with experience, plus dental and vision benefits, opt-in 403(b), paid time off, and other benefits. Subsidized housing is available for lease through Northern Stage.

Ideal start date of May 8, 2023.

To apply, please submit a cover letter, resume, 3 professional references and 2 writing samples in PDF format to Robin Caissie, Director of Development, via Submittable:

We believe the most important and impactful art is made when we consider and commit to inclusion, diversity, equity, and access both on and off of our stage. We highly encourage folks who are Black, Native or Indigenous, People of Color, Queer or Trans, Poor or Working Class, Disabled, Young, Elderly, and/or who speak English as a second language to apply. To learn more about Northern Stage, please visit our website: www.northernstage.org

DEPARTMENT: Education

Northern Stage in White River Junction, VT seeks knowledgeable, enthusiastic, and playful individuals to serve as Camp Teaching Artists in our 2023 Summer Camps. This Program serves students ages 6 to 14 from New Hampshire and Vermont, and consists of 2 weeks of half day camps. These camps culminate in a performance for friends and family at Northern Stage.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Work on a team of two teaching artists and 1 assistant to direct students ages 6-8, 9-12, or 12-14 through a week of camp following the given theme
• Collaborate and organize casting, logistics, and preparations with your teaching partner outside of teaching hours.
• Gather any props or items needed for performance from stock.
• Choose program of songs and/or skits for performance in collaboration with the camps director.
• Interface with parents as needed to support student experience. 

 QUALIFICATIONS: 

• At least 2 years experience in theater performance/production, stage management, or arts education
• Enthusiasm for working with children
• Excellent organizational skills 
• Ability to maintain grace under pressure and model a positive attitude for students and team
• Ability to work in a fast paced environment

Contract Dates: 06/17/23 - 7/1/23

Compensation: $250 - 750/week dependent on role and number of camps per day. Housing and transportation also included.

Job Type: Part Time for 2 weeks. 

HOW TO APPLY 

Please submit a teaching resume to Jaclyn Pageau, Associate Director of Education, via Submittable.

We believe the most important and impactful art is made when we consider and commit to inclusion, diversity, equity, and access both on and off of our stage. We highly encourage folks who are Black, Native or Indigenous, People of Color, Queer or Trans, Poor or Working Class, Disabled, Young, Elderly, and/or who speak English as a second language to apply. To learn more about Northern Stage, please visit our website: www.northernstage.org/education.

BOLD Ventures is a program funded by the Helen Gurley Brown Foundation to offer grants to artists to develop new and innovative work for the American theater. Proposals for grants will be accepted beginning March 15, 2023.

Thank you for considering registering for Education Programs at Northern Stage.

- If you qualify for our Sliding Scale, please fill out the form below to take advantage of our tuition support. 

- You will be required to submit EITHER Pay Stubs for the last 90 days OR the first two pages of the parents'/guardians' most recent federal income tax return. Without these documents we will not be able to process your submission.

- If you believe you qualify for further financial aide, you may provide information about additional circumstances we should consider in our optional statement of need.

- Northern Stage uses the Vermont Department for Children and Families Child Care Financial Assistance Sliding Fee Scales as a guideline.

- Once submitted, your responses are valid through June 1, 2024 and will apply to all programs you participate in.

Applications may be submitted through this Submittable form, postal mail, or email:

Mail:
Northern Stage
Attn: Jaclyn Pageau
76 Gates Street
White River Junction, VT 05001

Email:
jpageau@northernstage.org

If you have any questions or concerns please contact Associate Director of Education, Jackie Pageau, at jpageau@northernstage.org.

Hello adVenturers! Please help us to evaluate the effectiveness of the BOLD Ventures grant at your theater by submitting this form within 60 days of your project's public showing.  If you have any questions, don't hesitate to contact me at cdunne@northernstage.org

Thank you for submitting your play to Northern Stage.  We are a small theater without a literary department, so we are not able to read all submissions.  You will be contacted if we need further information but unfortunately cannot respond in depth about all of the work we receive.  

Thank you again for reaching out.